House Rules 

We want you to have an amazing experience at Crown London. That's why we have a few house rules designed to help you take time out and relax.


Running late?

If you're behind time, just try to get here as soon as you can and we'll do our best to squeeze you in. But do be aware that if another guest has an appointment after you, we may need to shorten your treatment time.


Opting for colour?

It's tedious, we know, but you really don't want to go ahead with a colour treatment without checking that it gets on with your skin. Reactions are rare but, trust us, you don't want to risk it. That's why we insist on giving you a patch test 48 hours before your treatment.


Can't make your appointment?

We get that from time to time you may need to cancel or re-arrange. That's not a problem. We just ask that you give us at least 24 hours' notice. That way, we can free up the spot for another lucky guest.


Baby-sitter bailed on you?

Well-behaved children are welcome at the salon. But do remember Crown London time is 'me' time for many of our guests. So if you need to bring along the little people in your life, just be sure to keep an eye on them.

Complaints, concerns and compliments

We love to hear from you so feel free to send us a message on

Expecting a call?

At Crown London, we've created a sanctuary where every guest can switch off and let the other stuff wait. So please put your phone to silent and avoid making calls while you're with us.

What's our secret? 

Vital Force

We love organic. Our exclusive hair range Vital Force is 100% natural and are free from animal testing. We believe you can still achieve powerful results for your hair – without having to subject it to harsh products.

NATULIQUE is organic beauty by heart and as such we want to be the best alternative to the overabundance of chemical hair products currently on the market, many of which includes toxic ingredients that may have harmful and damaging effects on your hair. Therefore, we have made it our main objective to develop hair products that sustainably and ethically produced and designed for professional use only.